Communications and Outreach Manager
MD Department of Housing and Community Development
Location
Lanham, MD
Category
Other Staff, Paralegal
Posted
October 8, 2024
Type
Full-Time
Description/Duties
Work that Matters. The Maryland Department of Housing and Community Development (DHCD) is a national leader in the financing of affordable housing, revitalizing communities, addressing homelessness and housing instability, and creating economic mobility and homeownership opportunities.
DHCD’s newly established Office of Tenant and Landlord Affairs (OTLA) develops resources for renter applicants and tenants to know and exercise their legal rights under the law. OTLA is responsible for creating and updating annually a tenant bill of rights to be included as an addendum to all Maryland rental lease agreements, adopting regulations for right of first refusal legislation and accepting notices as required by law from landlords, maintaining a website to host all tenant resources, and implementing a strategic communications and outreach effort to educate tenants and landlords on their rights and responsibilities.
The Communications and Outreach Manager will manage all public-facing aspects of the Office of Tenant and Landlord Affairs, including but not limited to, developing and maintaining the office website, creating tenant and landlord guidance and outreach materials, giving educational presentations on renter rights and landlord responsibilities to key stakeholders, tracking and referring landlord compliance cases to appropriate law enforcement, and maintaining the right of first refusal reporting system and database. This position also supervises a Tenant Liaison, overseeing interactions with tenants and landlords who contact the office, and develops and maintains an internal resource and referral guide for navigating tenants to appropriate services.
Skills/Qualifications
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Six years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Master’s degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
- Experience working in tenant rights.
- Experience with eviction prevention.
- Experience with legal services.
- Experience writing and developing marketing or community outreach materials in multiple languages and in accessible formats and content.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please provide sufficient information on your application to document that you meet the minimum qualifications for this recruitment. Unofficial transcripts, certifications or diplomas to document educational or certification qualifications are required. Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted with your application. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925. Successful candidates will be placed on the employment (eligible) list for at least one year. Eligible list may be used to fill future vacancies of the same classification. Successful candidates must document eligibility to work in the U.S. upon hire.
Please note: The Maryland Department of Housing and Community Development is not sponsoring new employees in application of the H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.
EXAMINATION PROCESS
Compensation
ADMINISTRATOR III (506152)
Communications and Outreach Manager
Recruitment #24-002588-0078
| Department | DHCD – Div of Neighborhood Revitalization |
|---|---|
| Date Opened | 10/1/2024 2:09:00 PM |
| Filing Deadline | 10/15/2024 11:59:00 PM |
| Salary | $69,323.00 – $83,769.00/year (Grade 18 Step 3 – 11 with promotional growth to $112,044.00/year) |
| Employment Type | Full-Time |
| HR Analyst | Charlee Kerr |
| Work Location | Prince George’s |
| Telework Eligible | Yes |
How To Apply
To Apply: Please visit https://www.jobapscloud.com/MD/sup/bulpreview.asp?b=&R1=24&R2=002588&R3=0078 to fill out an online application. DHCD is an Equal Opportunity Employer
FURTHER INSTRUCTIONS
Online applications are STRONGLY preferred. However, if you wish to submit a paper application, you may mail your application and materials to:
Attn: Charlee Kerr
Your First and Last Name
Recruitment #
Classification (Job Title) of Recruitment